Regulations on management/control of information on the website
√ Automatic control mechanism
√ There are regulations on posting information
I. Regulations on seller's posting
1. All the provisions below apply to the pre-check and post-check stages of the Crocus.vn administration in order to detect violations of the regulations during the operation of the user who is the seller, and then proceed with it. processed to create an accurate, convenient and safe information environment for buyers and other sellers using the Crocus.vn website. The management board of Crocus.vn recommends that sellers carefully study the regulations before registering information to introduce and sell products to avoid unintentional violations. New regulations will be continuously updated by the management board based on analysis of the market, community, issues arising during operation and take effect as soon as they are posted on the e-commerce website Crocus.vn.
2. Regulations on approval of seller's display posts
- The system will display new posts of the seller in the "Unapproved posts" section of the admin's management (Only the personnel assigned to be in charge of the admin account are allowed to approve the posts) Admin will review the seller's posting to decide to change the seller's post status. The management board of Crocus.vn will have a control mechanism to pre-check and post-check the seller's posts selling products, all infringing posts will be deleted. If the seller repeats the offense many times, the administrator will block the account according to the bad information management sanctions.
- The article is suitable, with full business unit information, logo, product image, service, product introduction article, price and warranty information, contact information. Admin will approve and the post will be displayed on the Crocus.vn page in the appropriate category for the product.
- In case the article lacks the necessary information or violates any conditions in the bad information management section, the Admin will still temporarily hold the post and switch to customer care. Crocus.vn's customer care department will contact the seller's user by phone (or email) to assist the seller in posting product sales information. After completing the modification, the Admin will display the article according to the regulations.
- The management board of Crocus.vn will check and compare the prices and will activate the article to display on the Crocus.vn website.
3. The following acts are strictly prohibited
- Posting sales articles contrary to the provisions of Vietnamese and international laws, infringing on the rights of 3rd parties and contrary to the policies of the e-commerce website Cro-cus.vn.
- Unauthorized use of other people's accounts, posts and transactions.
- Posting misleading, inaccurate, misleading or fraudulent content.
- Spam of all kinds.
- Using viruses, malware, ... to affect the operation of the website or infringe on the property rights of users.
- Copy or modify website content including copyright, logo, trademark, trade name.
- Using other users' information without consent.
4. Sanctions
- Delete posted product sale information posts.
- Suspend or terminate the operation of the account.
- Fines or legal sanctions for violations that cause damage.
5. Products banned from posting
- Wines of all kinds.
- Hunting guns and shotgun ammunition, sports weapons, support tools.
- Cigarettes, cigars and other finished tobacco products.
- Rare and precious wild plants and animals, including live animals and processed parts thereof.
- Cosmetics that directly affect the skin without labels.
- Prohibited items.
- Discs, books, articles of depraved nature.
- Wild flora and fauna and natural rare animals.
- Drugs, stimulants and other addictive substances.
- Weapons, explosives, toxic chemicals.
- National secret documents, specialized ciphers and software protection programs within the scope of state secret protection.
- Humans or human body parts.
- Illegal products/software or jailbreaking.
- Items that are racist or offensive to a certain ethnic group or country.
- Illegal products due to theft.
- Products infringing trademarks, copyrights.
- Other goods restricted from trading as prescribed by law.
Note: This list will be updated when there is a change in Vietnamese law or feedback from the community. It is not allowed to post images that are sexually explicit, violent, trademarked or copyrighted by others.
II. Rules for Buyers.
In order to build a civilized, reputable, convenient and safe information community, Crocus.vn has introduced a number of regulations on the use of information and feedback that apply to all human users. use Crocus.vn.
III. Abuse of e-commerce website Crocus.vn
E-commerce website Crocus.vn and related parties of E-commerce website Crocus.vn work properly and ensure community safety. Please notify Crocus.vn E-commerce Website of problems, content and policies of an offensive nature, damaging to Crocus.vn E-commerce website. E-commerce website Crocus.vn strives to ensure that the products to be posted do not infringe the copyright, trademark or other intellectual property rights of third parties. If there is information that the user's intellectual property rights have been infringed, please notify so that the E-commerce Website Crocus.vn can conduct an inspection.
IV. User Submissions
Everything a user submits to the Crocus.vn e-commerce website, including but not limited to questions, comments, comments and suggestions (collectively, "submissions") will become the sole and exclusive property rights of the Crocus.vn e-commerce website and will not be refunded to the user. In addition to the rights applicable to submissions, when a user posts comments or comments on the website, the user also authorizes the e-commerce website Crocus.vn to use the name as well as the comments, comments or other content. Users must not use e-mail to impersonate others or confuse the Crocus.vn e-commerce website or a third party about the origin of such information. The Crocus.vn e-commerce website may, but is not obliged to, remove or modify such submissions.
V. Language
All users participating in Crocus.vn (Including users who are sellers and buyers) are not allowed to use vulgar language, obscene slang, violent words, threats...