Policy on protection of user's personal information
1. Responsibility to protect user's personal information:
- In the course of e-commerce business, if Crocus.vn collects users' personal information, it will ensure compliance with the provisions of Decree 72/2013/ND-CP and other regulations. relevant laws on the protection of personal information.
- Purpose and scope of information collection: The collection of data on the Cro-cus.vn website includes: Full name; sex; email, phone, address; area code; password (user). This is the information that Crocus.vn needs users to provide mandatory when registering to use the service and for Crocus.vn to contact to confirm when the user registers to use the service on the website to ensure the interests of the customers. inside the transaction.
- Users will be solely responsible for the security and keeping all activities of using the service under their registered name, password and email box. In addition, the user is responsible for promptly notifying Crocus.vn of unauthorized use, abuse, security breaches, retention of registered names and passwords of third parties for solutions. appropriate decision.
- Crocus.vn will also use both the user's personally identifiable information and certain non-personally identifiable information (such as cookies, IP address, browser type, total date, etc.) Crocus.vn's responsiveness to developing new functions, features and services according to evolving trends and needs.
- Scope of information use: Website Crocus.vn uses user information to:
+ Provide services to users;
+ Send notices about information exchange activities between users and Cro-cus.vn;
+ Prevent activities that destroy users' accounts or activities that impersonate users;
+ Communicate and deal with users in special cases;
+ Do not use personal information of users other than for purposes of confirmation and contact related to transactions at Crocus.vn;
+ In case of request for provision in accordance with the law: Crocus.vn is responsible for cooperating to provide user information upon request from competent authorities including but not limited to: Procuracy , Court, investigative police agency. In addition, no one has the right to infringe on the user's personal information.
- Information storage period: User's personal data will be stored until request to cancel or user log in and cancel. Remaining in all cases personal information of users will be kept confidential on the server of Crocus.vn.
- Persons or organizations that may have access to users' personal information: We keep users' personal information in a safe operating environment and only the following people/organizations can access to users' personal information, including:
+ The Board of Directors of the company; Website management; Crocus sales staff;
+ Transportation / forwarding partner of Crocus.vn (Transportation / forwarding partner can only know the following information for the purpose of delivery and delivery to users, including: Full name; address user only; phone number).
- Address of the unit that collects and manages personal information:
B.T.Q DESIGN, ADVERTISING AND INFORMATION TECHNOLOGY CO., LTD.
+ Head office: 68/58 Dong Nai Street, Ward 15, District 10, HCMC
+ Phone: 0934157769
+ Email: contact@crocusmedia.vn
- Means and tools for users to access and correct their personal data.
+ Users have the right to self-check, update, adjust or cancel their personal information by logging in to their account and editing personal information or requesting the Crocus.vn website administrator to do the work. This.
+ Users have the right to submit complaints about the disclosure of personal information to 3rd parties to the Administration Board of Crocus.vn website. When receiving these feedbacks, Crocus.vn will confirm the information, be responsible for answering the reason and guide the user to restore and secure the information.
- Commitment to the privacy of users' personal information.
+ Personal information of users on Crocus.vn website is absolutely confidential according to Crocus.vn's personal information protection policy. The collection and use of user information is only done with the consent of that user, unless otherwise provided for by law.
+ Do not use, do not transfer, provide or disclose to any third party about the user's personal information without the permission and consent of the user.
+ In the event that the information server is attacked by a hacker leading to the loss of user personal data, the Crocus.vn website will be responsible for reporting the incident to the investigating authorities for timely handling and information. notify the user.
+ Absolutely secure all online transaction information of users including accounting invoice information, digitized documents in the secure central data area of Crocus.vn.
+ The management board of the Crocus.vn website requires users when registering for an account or buying and selling goods to provide all relevant personal information such as: Name of organization, full name of individual, tax code, contact address, email, phone, etc. and is responsible for the legality of the above information. The website management board Crocus.vn is not responsible for and does not resolve any complaints related to the rights of that user if it considers that the user's personal information provided during the initial registration is incorrect. .
- Mechanism for receiving and resolving user complaints related to the misuse of personal information.
When discovering that their personal information has been misused or violated, users can send a complaint email to the address: contact@crocusmedia.vn or call 028 66598327 to complain. Complaints and provide evidence related to the case to the Website Administration Board. The Management Board commits to respond immediately or within 48 working hours from the time of receipt of the complaint.
2. Asking users' permission when collecting personal information:
- The collection of information must be consented by the information subject.
- Consent to collect information can be expressed in writing, email, message or other form integrated on the website.
- Crocus.vn has its own mechanism for information subjects to choose whether or not to allow the use of their personal information in the following cases by sending emails, messages or other integrated forms. on the website:
+ Share, disclose, transfer information to a third party;
+ Use personal information to send advertisements, product recommendations and other commercial information.
- In the following cases, the Crocus.vn E-commerce trading floor does not need the consent of the information subject:
+ Collect personal information that has been publicly disclosed on e-commerce websites.
+ Collecting personal information to sign or perform a contract of sale and purchase of goods and services.
+ Collecting personal information to calculate prices and charges for using information, products and services in the network environment.
3. Check, update and adjust personal information:
- Information subject has the right to request Crocus.vn to check, update, adjust or cancel his/her personal information.
- Crocus.vn is obliged to check, update, adjust or cancel personal information upon request or provide the subject with tool information for them to self-check, update, adjust or cancel. remove personal information.